@prefix n9j: <http://data.loterre.fr/ark:/67375/N9J> .
@prefix owl: <http://www.w3.org/2002/07/owl#> .
@prefix skos: <http://www.w3.org/2004/02/skos/core#> .
@prefix isothes: <http://purl.org/iso25964/skos-thes#> .

n9j:-Q4NQVMX6-6
  owl:sameAs <https://concepts.sagepub.com/social-science/concept/customer_value> ;
  skos:definition "Customer value represents the difference between the benefits the customer (whether an intermediary or an end user) realizes from the use of a product or service and the costs (monetary, psychological, or other) that the customer incurs through that use. A patient, for example, could receive positive customer value through the benefit of having a bacterial infection controlled by an antibiotic with a high level of efficacy. [Source: Encyclopedia of Health Care Management; Customer Value]"@en ;
  a skos:Concept ;
  skos:inScheme n9j: ;
  skos:broader n9j:-XVK88QXF-5 ;
  skos:prefLabel "customer value"@en .

n9j:-concepts
  a isothes:ConceptGroup ;
  skos:prefLabel "concepts"@en ;
  skos:member n9j:-Q4NQVMX6-6 .

n9j:-XVK88QXF-5
  skos:prefLabel "marketing and customer value"@en ;
  a skos:Concept ;
  skos:narrower n9j:-Q4NQVMX6-6 .

n9j: a skos:ConceptScheme .