@prefix n9j: <http://data.loterre.fr/ark:/67375/N9J> .
@prefix skos: <http://www.w3.org/2004/02/skos/core#> .
@prefix owl: <http://www.w3.org/2002/07/owl#> .
@prefix isothes: <http://purl.org/iso25964/skos-thes#> .

n9j:-MPXCPJCH-K
  skos:prefLabel "manufacturing and operations"@en ;
  a skos:Concept ;
  skos:narrower n9j:-NK6LHSML-B .

n9j:-NK6LHSML-B
  owl:sameAs <https://concepts.sagepub.com/social-science/concept/service_level> ;
  skos:definition "The concept of a service level balances the clients' expectation of immediate service fulfillment and the imperative of loading the capacity of service providers to meet the objectives by means of accounting figures. The basic problem is simply illustrated by a stochastic process of upcoming service orders, for example, customers arriving at a supermarket checkout or inbound telephone calls arriving at a call center. [Source: Encyclopedia of Business in Today's World; Service Level]"@en ;
  a skos:Concept ;
  skos:inScheme n9j: ;
  skos:broader n9j:-MPXCPJCH-K ;
  skos:prefLabel "service level"@en .

n9j:-concepts
  a isothes:ConceptGroup ;
  skos:prefLabel "concepts"@en ;
  skos:member n9j:-NK6LHSML-B .

n9j: a skos:ConceptScheme .