Concept information
Terme préférentiel
active listening
Définition
- Active listening describes a set of techniques designed to focus the attention of the interviewer or observer on the speaker. The goal of active listening is to attend entirely to the speaker, not to oneself or one's own inner dialogue, with the goal of accurately hearing and interpreting the speaker's verbal and nonverbal communication. [Source: The SAGE Encyclopedia of Qualitative Research Methods; Active Listening]
Concept générique
Appartient au groupe
URI
http://data.loterre.fr/ark:/67375/N9J-BKDVS742-0
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