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uncertainty management theories  

Definición

  • In 1975, Charles Berger and Richard Callabrese first published uncertainty reduction theory (URT), an approach that dramatically shaped scholars' understanding of the way people manage uncertainty. The theory generated several programs of research testing its predictions and considering ways to extend its application. [Source: Encyclopedia of Communication Theory; Uncertainty Management Theories]

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http://data.loterre.fr/ark:/67375/N9J-N46CR3S9-F

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