: SAGE: sociotechnical approach

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sociotechnical approach

The sociotechnical approach to organizational structure was developed in England during the late 1940s by Eric Trist and his colleagues at the Tavistock Institute of Human Relations. These researchers conducted seminal studies on the coal mining industry, where the introduction of new technology had shifted the social patterns of work so profoundly that productivity and job satisfaction were negatively affected. [Source: Encyclopedia of Industrial and Organizational Psychology; Sociotechnical Approach]

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